course
Work Effectively in a Team
Interaction Training
Updated Sep 20, 2024
What you'll learn
- Master strategies for clear and courteous communication, recognising unconscious biases, and identifying special requirements.
- Learn to clarify work requirements, receive and act on instructions, and align with workplace goals and expectations. Balance individual and team goals to manage staffing challenges and execute tasks effectively.
- Align task planning with organisational strategies, adhere to specified timelines, and seek assistance when needed.
Course Description
This course develops the skills and attitude needed to work effectively in a retail team environment. We emphasise the importance of clear communication, accountability, and collaboration and enhance your understanding of team dynamics, working together to manage tasks efficiently, support customers professionally, and achieve the goals your team seeks.
