course
Why Having Difficult Conversations Can Be Beneficial
Learn about the benefits of having difficult conversations in the workplace and how to approach them
Skillshub
Updated Jul 27, 2024
What you'll learn
- The causes of 'difficult' behaviour
- How to approach difficult conversations with empathy and professionalism
- The benefits of having difficult conversations and attempting to reach a solution
Course Description
Do you often come across situations in which you need to have a difficult conversation but you fear the outcome, or you just don’t want a conflict? This course shows you why difficult conversations can be beneficial, and gives tips on how to approach them.
This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.
