WACTEO℠ Internal Customer Service
course

WACTEO℠ Internal Customer Service

Treating coworkers (our internal customers) well

SoftSkillsU eLearning
Updated Jun 16, 2024

What you'll learn

  • Why good customer service skills should be practiced with our coworkers
  • How giving excellent internal service aids the entire company in providing excellent external service
Course Description

Most everyone understands the importance of treating our organization's customers with a high level of courtesy and service.  But it's equally important to treat our coworkers (internal customers) with the same level of politeness, respect and civility. Whenever there's conflict, drama or a lack of respect within our organization it will negatively affect our ability to operate efficiently and hamper our efforts to deliver great service to our external customers.