Verbal communication

Verbal communication

Verbal communication affects your interactions with colleagues, customers and other businesses. In this course, you'll learn tips, tricks, and common mistakes to avoid to communicate effectively and build relationships when communication verbally.

Interaction Training
Updated May 27, 2024

What you'll learn

  • How to practice effective listening
  • Key presentation skills
  • Communicating effectively over the phone
  • Communication skills for meetings and video conferences
Course Description

Face-to-face verbal workplace communications will help eliminate any misunderstandings. In this course, we investigate the importance of effective listening alongside excellent verbal skills including clarity of speech, remaining calm and focused, being polite, and following some basic rules of etiquette.