The Ishikawa diagram
interactive

The Ishikawa diagram

A management technique to identify the causes of a problem.

skilla
Updated Sep 16, 2024

What you'll learn

  • Use the Ishikawa diagram to highlight the causes that have the most impact, on which action should be taken to solve a problem.
  • Define the criticality to be examined.
  • Differentiate the search for causes.
Course Description

Something bad happened. The search for the guilty party has started, as well as those who excuse themselves by blaming others. But no one solves the problem. Do you want things to go differently? Forget the culprits, and seek the causes that led to the critical situation.

In this pill, you will learn to find out and organise the various causes that generate an effect, in other words the levers on which to intervene to change an undesired effect.