interactive
The front line: welcoming customers.
Skills to make the first moments a positive experience for the client, without overdoing it.
skilla
Updated Jul 27, 2024
What you'll learn
- Make a good first impression: the greeting.
- Make a good visual impact.
- Smile and listen.
Course Description
Customers can be demanding, touchy, insatiable, and disloyal? But they are the reason we are here. So let us welcome them with a smile to start a positive and trusting relationship!
In this pill you will find just a few but essential guidelines on how to welcome customers and make them feel comfortable.
