course
The Cost of Quality
WorkForge
Updated May 21, 2025
What you'll learn
- Define the cost of quality
- Categorize quality activities into one of the four classifications of quality
- Differentiate between prevention and appraisal costs
- Explain the difference between internal and external failure costs
- Describe the Six Sigma quality system
Course Description
Producing quality products costs money. Where the company spends money producing quality products is an indicator of their commitment to the customer and to the long-term sustainability of the company.
