Someone’s Not Doing What You Need
interactive

Someone’s Not Doing What You Need

Understand the four possible reasons a team member isn't doing what you need them to do.

SoftSkillsU eLearning
Updated May 29, 2024

What you'll learn

  • The four reasons a team member might not be performing as you need them to.
  • How to identify which of the four reasons applies in each situation and how to deal with each unique case.
  • How to use the proper phrases to assure that the situation is dealt with respectfully and effectively.
Course Description

When you analyze it, there are just four possible reasons why a team member isn’t doing what you need. Understanding, isolating, and addressing that cause is the key to getting staff members back on track. The goals of this "What to say when..." course are to explain the four possible reasons a team member isn’t doing what you need them to do, and to help managers or supervisors learn how to address each possibility to correct their performance.