interactive
Solve Problems with Appreciative Enquiry - Interactive
Seven Dimensions
Updated Jul 15, 2025
What you'll learn
- Define goals using the 5-D model
- Discover positive aspects in problem situations
- Design actionable plans to achieve goals
- Implement strategies to make dreams reality
Course Description
(Updated Jan 2025)
Solve Problems with Appreciative Inquiry provides new ways of dealing with problems when things go wrong, and avoiding a natural negativity bias. This course explores this flipped way of solving a problem through a 5D model starting with define – this is goal, then discover what is already being done well, dream of what are we ultimately aim for. Design is planning how the goal is achieved and destiny is making the dream reality and powering up commitment. Kylie Bell provides case examples of where this was used, in government and a retail client. This alternate approach was devised by David Cooperrider.
Key Learning Points
Appreciative inquiry is a:
- Positive way to flip problems through definition, then discovery
- Technique to focus people on what they want
- Way to design better experience
- Means of making dreams a reality
