Silver Service Techniques and Procedures

Course Overview

Although not as common these days as plate service, silver service is a professional skill that is in demand for high end restaurants and events and is a highly sought after professional skill internationally.

Food service operators are increasingly facing pressure to allocate time for training new team members, and using this module supports quick internal job training processes by developing knowledge and understanding and allowing people to learn at their own pace. Together we create confident and professional team members!

Step-by-step guides, videos and interactive elements are used to aid the learning process. Learners will gain the most by preparing cutlery and scrap food in advance and joining in! 

Images and step by step guides demonstrate the base technique of holding a spoon and fork and then picking up food. Silver service procedures from which side to serve from to the crumbing down procedure are explored and learners are given clear reason why the steps are important. The high level service procedure of Gueridon Service is touched on allowing for learners to have something to aim for!  Each section encourages learners to have ideas on how they can improve and there is a downloadbale action plan. An end quiz of 24 questions ensures learners retain the key points.

Key benefits:

• Hold a spoon and fork to serve food
• Understand the importance of delivering a high level of service professionallySilver serve food from the correct side of the customer using postures that help make serving easier
• Place food items on customers plates in the expected sequence
• Be allergen aware when silver serving food items
• Understand the importance of portion control
• Silver serve sauces, gravies and soups
• Carry out crumbing down procedures
• With practice, become confident at silver service