interactive
Shapers - Advanced Communication - What Is Assertiveness
Jenison
Updated Jul 05, 2025
What you'll learn
- Understand what makes a successful working relationship
- Know the different types of behaviours
- Know what assertiveness is
- Know what assertiveness is not
- Understand your responsibilities
- Appreciate the importance of perception
Course Description
What is Assertiveness explores the theories and behaviours associated with assertiveness and the effects and consequences of assertive and non-assertive behaviours to enable you to understand your own and others behaviours.
Course Contents
- Theories and behaviours
- Assertive and non-assertive behaviours
- Background knowledge
