Service adoption framework - Phase 1, Start
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Service adoption framework - Phase 1, Start

Build out your strategy and deployment plan.

Microsoft Learn
Updated Feb 09, 2025

What you'll learn

  • Start drafting your strategy and project plan
  • Assess your internal resources
  • Understand the key roles, including the importance of your executive sponsor
  • Know how to make the case for change
Course Description

In the first phase of the service adoption framework, Start, you gather organizational objectives and build out your strategy and deployment plan.