Maximising sales and profits is no easy feat, especially if you don’t have a foolproof plan that will engage the customer and close the purchase. In most cases, businesses’ sales methodologies don’t delve deep enough into the psychology of the customer. Only then will they truly understand how to persuade and bargain correctly to keep the consumers on their side.
In this course, you are going to understand exactly how to use psychology in sales, and how to implement these techniques within your current sales methodology. The content will largely focus on the customer’s perspective and state of mind, which we then make best the use of to navigate the way we speak to them.
The beginning of the course will take a look at customer drives, which are influenced by Maslow’s ‘Hierarchy of Needs’. This ties in with a case study from Coca-Cola, which you will find very useful going forward when applying these sales psychology techniques.
The course will then shift over to a focus on your own state of mind. Whilst you might think the customer’s psychology is the one and only priority when closing a sale, you might be surprised to know that your inner workings are just as important.
State of mind will be a running theme within the course - as you soon come to learn that the psychology of sales is a two-way process, you can align both your psyches to get the most out of the conversation.
The course will conclude with a six-step process that you can apply to your main sales strategy. Using preparation, connection, probing, matching, agreeing and finally closing, you will have a robust plan that will see you put together all the sales psychology techniques you have learnt earlier in the course.
Once you have run over a final content checklist, you will then have mastered the art of sales psychology. Using this newfound confidence, you will be able to navigate any sales dialogue to get exactly what you want. Not only that, but you will be able to teach others, making this sales psychology course perfect for business leaders who want their team to follow in the same footsteps. Enrol in Part 3 now!
Who Is The Course For?