video
Retail Selling Skills - Questioning the Objection
Channel 1 Creative Media
Updated Jul 09, 2025
What you'll learn
- How to best handle customer objections
- The advantages of careful questioning
- Listening skills
Course Description
No matter what is being sold, essentially every sales process will have some form of customer objection. Making assumptions as to what the customer is objecting to without really knowing what the reason is, can be detrimental to the outcome of a sale. In this training video viewers are shown a scenario demonstrating how a customer objection can be easily misinterpreted.
Target Audience
The information within this video can be applied to any sales situation.
Business Outcomes
This video will certainly improve your levels of converted sales.
