Retail Selling Skills - Body Language

Retail Selling Skills - Body Language

Channel 1 Creative Media
Updated Jun 14, 2024

What you'll learn

  • The impact of body language with greetings and first impressions
  • The effect of positive body language on the communication process
  • The combination of body language with the pitch and tone of our voice
Course Description

Over 55% of the messages we send are carried non-verbally. This training video shows several examples of non-verbal communication taking place, and discusses the benefits of being able to correctly interpret such information.

Target Audience

Aimed at retail employees