video
Retail Selling Skills - Body Language
Channel 1 Creative Media
Updated Jul 27, 2024
What you'll learn
- The impact of body language with greetings and first impressions
- The effect of positive body language on the communication process
- The combination of body language with the pitch and tone of our voice
Course Description
Over 55% of the messages we send are carried non-verbally. This training video shows several examples of non-verbal communication taking place, and discusses the benefits of being able to correctly interpret such information.
Target Audience
Aimed at retail employees
