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Response routing and survey scoring options in Voice of the Customer for Dynamics 365
Learn how to use advanced survey options to tailor the experience of survey respondents.
Microsoft Learn
Updated Jul 27, 2024
What you'll learn
- Learn about Dynamics 365 Customer Voice and how it can benefit an organization.
- Create your first project.
- Discover the high-level features and functionality of a project.
Course Description
This module will focus on how to use advanced survey options to tailor the experience of survey respondents. It include information about linking survey questions, using client-side and server-side routing options, creating survey scoring models, and personalizing surveys by using piped data.
