course
Resolving Conflict - Part 1
The first of two parts in this course looks at the steps you should take when addressing conflict
Skillshub
Updated Jan 14, 2025
What you'll learn
- The 3 initial steps you should take to address conflict, including examples of what to say
Course Description
As a manager, it is inevitable that you will have to deal with conflict at some point. This two-part course will help you resolve conflicts while still retaining good relationships with your colleagues and team members.
This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.
