interactive
Records Awareness
Interaction Training
Updated Sep 22, 2026
What you'll learn
- Recognise workplace information that may need to be captured as a record.
- Identify why accurate and reliable records are important.
- Apply appropriate practices when capturing and storing workplace records.
- Protect records from inappropriate access, alteration, loss, or disclosure.
- Follow workplace requirements for retaining and appropriately disposing of records.
Course Description
Everyday workplace activities create records that provide evidence of decisions, actions, communications, and events. Knowing what should be captured, where it belongs, how it should be protected, and when it can be disposed of is an important part of managing workplace information appropriately. This course introduces practical records management principles to help you recognise, capture, store, protect, retain, and dispose of records in accordance with workplace requirements
