Recordkeeping: Using Your CRM Effectively
interactive

Recordkeeping: Using Your CRM Effectively

ej4
Updated May 29, 2024
Course Description

Customer relationship management (CRM) software stores current and potential customer data. There are vast benefits to using a CRM system, but it's only as good as the information you add to it, so it's good practice to record more than just the basic information. In this course, we'll discuss the benefits of a CRM, what types of information you should enter in your system, and the drawbacks to using the software.