Recognize Warning Signs and Diffuse Aggression
What you'll learn
- If workplace tensions are rising:
- Recognize issues and step in
- Know the warning signs, unusual behavioral traits
- Sort out issues before an assault
- Diffuse aggression down to chat
- Offer help
Colin McLaren says leaders and staff need to recognize and handle behavior warning signs before it becomes an assault.
Assaults, push and shove, aggravation and tough guy / gal posturing are commonplace. Colin McLaren counsels recognizing behavioral warning symptoms. Unusual brooding, aggression or tension are precursors to something bad. Offer help if something doesn’t seem right. Don’t be confrontational; diffuse the mood.
This program is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.
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Business Outcomes
This program brings powerful expertise, knowledge and strategies from an elite and highly skilled former homicide investigator and taskforce leader to help managers, teams and especially those with a responsibility for safety at work to proactively manage crime and accidents.
