Questioning Skills: Pinpointing Needs with STēR Status Questions
interactive

Questioning Skills: Pinpointing Needs with STēR Status Questions

Chart Learning Solutions
Updated Mar 26, 2025

What you'll learn

  • Guidelines for asking Status Questions
  • How to ask three types of status questions
Course Description

Understanding questioning techniques is critical to success in any sales role. Once you learn enough facts about a buyer’s current status, you can advance the conversation purposefully. In this lesson, you will discover how to ask relevant questions about necessary information. You will understand how to mix open and closed questions but ask close-ended questions which are likely to be answered with a “yes”.