Questioning Skills: Introduction to STēR Questions
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Questioning Skills: Introduction to STēR Questions

Chart Learning Solutions
Updated Jun 19, 2024

What you'll learn

  • The persuasive power of questions
  • Two essential questioning techniques to implement
  • The benefits of STēR questions that steer conversations to win-win outcomes
Course Description

Understanding questioning techniques is critical to success in any sales role. In this lesson, you will understand the pull and push energy of questions and how and when to use open-ended and closed questions. We will also show you how to help buyers make decisions by taking a storyline approach using STeR questions.