course
Quality Concepts
180 Skills
Updated Sep 08, 2024
What you'll learn
- Define product quality
- Identify the difference between internal and external customers
- Define specification
- Define tolerance and explain its importance
- Identify the roles of management and production workers regarding quality
- Describe how quality teams work
Course Description
Quality is based on the wants, needs, and expectations of the customer. In this course, you will be introduced to the concepts of product quality, the types of customers and how to meet their expectations.
