Post sales: ensuring customer satisfaction

Post sales: ensuring customer satisfaction

Good practices for cultivating and sustaining loyalty.

Updated Jun 15, 2024

What you'll learn

  • Monitor your customer after the sale.
  • Provide assistance.
  • Propose actions in regard to the product.
Course Description

Do you always provide customer support to your customer after the sale?

Do you take the trouble to check if they are satisfied with the product or service? If they need you, do they know where to get hold of you?

For a good salesperson, the sale really begins after the purchase!

In this course you will see how to check that your customers are satisfied and happy with their purchase and ensure they don't feel abandoned and disappointed!