interactive
Phone Skills - Your Pay Packet
Channel 1 Creative Media
Updated Jul 05, 2025
What you'll learn
- Identify the attributes that make up a successful telephone salesperson
- Develop the skills needed to get that pay rise
- Utilise the approach the ‘perfect salesperson’ would take with every customer call
Course Description
Course Overview
Essentially every organisation relies on the ability of a telephone customer service person to not only assist in the sales of their product or service, but to represent the organisation with any other customer relations. This self-paced training program highlights that we are all paid in direct proportion to how well we complete our job and that many of the skills that make up the highly successful telephone service person are acquirable.
Target Audience
Aimed at all staff.
