interactive
Phone Skills - They Are An Individual
Channel 1 Creative Media
Updated Sep 10, 2024
What you'll learn
- Apply techniques to build rapport with the customer
- Adjust your communication style to suit your audience
- Generate a positive impression of your organisation
Course Description
Course Overview
One of the key points of telemarketing is to remember that you are in fact talking to individuals.
Target Audience
A great training tool for anyone involved in sales on the telephone.
Business Outcomes
Improved skills almost always lead to increased output. Upskill your workers with this short yet effective training course.
