Skills for New Managers – How to Empower (Interactive)

(Updated Nov 2024)

Skills for New Managers: How to Empower is part of the Cutting Edge Communication Comedy Series. Short, sharp, and entertaining with a team of characters and simple messages about empowering your people.

Marcus coaches Carol about respect after a complaint Michael has made against her. But when Michael asks Carol for feedback, she is harsh and rude, prompting another complaint. Marcus helps Michael deal with his negativity and introduces the black box, encouraging Michael to put his thoughts into the box. Marcus goes through the same process with Carol who is in awe of Marcus’ inspirational speech.

Key Learning Points

• Don’t be dismissive INSTEAD: Acknowledge effort
• Don’t give insensitive feedback INSTEAD: Be constructive and supportive
• Don’t focus on weaknesses INSTEAD: Accentuate the strengths
• Don’t make unreasonable demands INSTEAD: Set realistic goals
  

Target Audience

All staff, Personal use, Trainers, Managers, Executives