Organisational Behaviour, Human Resources & Leadership: 05. Managing Change & Crisis

Organisational Behaviour, Human Resources & Leadership: 05. Managing Change & Crisis

Sentinel|9 Training Portal
Updated Jun 21, 2024

What you'll learn

  • Demonstrate a comprehensive understanding of the principles and strategies that drive effective leadership and management within an organizational context, specifically in the areas of organizational behavior, human resources, and leadership.
  • Apply the knowledge and skills necessary to successfully navigate and manage change and crisis situations within an organization, utilizing frameworks such as the McKinsey 7-S Model and Lewin's Change Management Model.
  • Cultivate leadership abilities by exploring the impact of one's behavior and actions on a day-to-day basis, and fostering positive organizational cultures and employee engagement through effective leadership practices.
  • Master employee-focused change management techniques, enabling the facilitation of successful organizational transitions while ensuring employee satisfaction, motivation, and commitment.
  • Develop expertise in crisis management and proficiently execute the essential steps involved in effectively managing and mitigating crises within an organization, including crisis communication, decision-making, and stakeholder management.
  • Strengthen conflict management and negotiation skills to diplomatically resolve conflicts and foster collaboration within the workplace, contributing to a harmonious and productive organizational environment.
Course Description

Our Organizational Behavior, Human Resources & Leadership: 05. Managing Change and Crisis course is designed to provide an understanding of the principles that underpin the leadership and management of people. This course aims to assist you in understanding the process of managing and leading, and we will also explore what it means for you as a leader and the ways you behave on a day-to-day basis. We will cover Managing Change and Crisis, McKinsey 7-S Model, Lewin's Change Management Model, Revolutionary Change and Disruption, Employee-Focused Change, Foundations for a Successful Change, Steps in Managing a Crisis, Succession Planning, and Conflict Management and Negotiation. By the end of this course, you will have broadened your understanding and skill in Organizational Behavior, HR, and Leadership. Training in this discipline can provide more opportunities for career advancement and allow you to explore some of the career options available in this exciting line of work


The Organizational Behavior, Human Resources & Leadership: 05. Managing Change and Crisis course is Part 5 of the 5-Part extended Organizational Behavior, HR & Leadership for Managers series presented by Sentinel|9. It features lecture-style videos, real-world case studies, downloadable materials, and self-knowledge quizzes. Gain excellent skills to help you manage your company and grow professionally by taking this course along with others in the series.


Version 1.4: Updated 12 July 2023