Operations Management (Resource & Workflow Layout): 02. Capacity Management

Operations Management (Resource & Workflow Layout): 02. Capacity Management

Sentinel|9 Training Portal
Updated May 29, 2024

What you'll learn

  • Understand the Operations fundamental which includes Efficiency vs. Effectiveness, Operational strategies, System View of Operations
  • Examine and understand the key operations of process design and capacity management
  • Design and analyse principles of work flow organisation
  • To design a short-term operational plan to meet demand
  • Strategically plan and understand resource planning
  • Holistically understand the project management
  • Critically analyse information from a wide range of sources to create sustainable solutions innovatively to improve current operational practices
Course Description

This module forms part of the course Operations Management: Resource & Workflow Layout.


This is an overview of the entire subject, spanning 5 lectures/modules. Each module will relate to varying components of the whole subject overview.


This subject aims to provide an in-depth knowledge of things which are critical for the operations of any business. Operations management is concerned with effectively and efficiently designing, managing and optimising processes, which are prevalent in both service and production organisations in various sectors such as banking, health care, education, retail, food and beverages, mining and manufacturing.