Negotiation Skills

Course Overview

Negotiation is something we’ve all done at one time or another.

Whilst we are not taught negotiation at school, it is a valuable skill to master, particularly in the workplace.

Course consists of 8 minutes of video content combined with
assessment questions and interactivity.

Learning Objectives

In this video based eLearning program you are shown a sales negotiation between an account manager and an office manager.

Through the scenario you will learn:

• The importance of preparation
  
• Tips for handling objections
  
• Importance of questioning
  

Target Audience

Aimed at all levels of management and aspiring sales staff.

Duration

10-15 mins