Negotiation Skills
interactive

Negotiation Skills

Channel 1 Creative Media
Updated Jun 13, 2024
Course Description

Course Overview

Negotiation is something we’ve all done at one time or another.

Whilst we are not taught negotiation at school, it is a valuable skill to master, particularly in the workplace.

Course consists of 8 minutes of video content combined with
assessment questions and interactivity.

 

Learning Objectives

In this video based eLearning program you are shown a sales negotiation between an account manager and an office manager.

Through the scenario you will learn:

  • The importance of preparation
  • Tips for handling objections
  • Importance of questioning

 

Target Audience

Aimed at all levels of management and aspiring sales staff.

 

Duration

10-15 mins