The aim of negotiation is for the parties to reach a win-win agreement, but how can you ensure that you get a good deal, not a bad one? This module explores the six phases of negotiation (preparation and planning, opening, exploring, testing, bargaining, and closing) and will equip you with the knowledge to carry out effective negotiations.
This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!