Managing Quality

Managing Quality

180 Skills
Updated Jun 15, 2024

What you'll learn

  • Define the three key elements of quality and explain how they are related
  • Define quality planning
  • Define quality control
  • Define quality improvement
  • Explain the impact of quality improvement on productivity
  • Explain the importance of data collection and analysis to quality
  • Describe quality audit
Course Description

Quality planning, quality control, and quality improvement are essential to the success of a quality program. Organizations that are serious about quality have robust quality management systems to ensure these activities are properly supported and implemented.