interactive
Managing difficult or challenging behaviours in primary healthcare (Narrated)
Using practical examples, this 75 minute interactive course delivers step-by-step guidance on how to defuse tension and prevent the escalation of incidents.
Health Staff Ed
Updated Oct 04, 2024
What you'll learn
- Different types of challenging behaviours.
- The early warning signs of challenging behaviours.
- Interventions that can be used to immediately respond to challenging behaviours.
- Long-term strategies that can be used to prevent challenging behaviours from recurring.
Course Description
Course Overview:
This 1.5 hour interactive course provides step-by-step guidance on how to defusing tension and prevent the escalation of an incident using practical examples.
This course is written by content experts and has been peer reviewed.
Target Audience
Nurses and midwives
Business Case
This course is useful as an introduction to managing difficult and challenging behaviours and can form part of an onboarding learning package for new nurses.
