course
Manage Difficulties to Achieve Positives
Interaction Training
Updated Jul 27, 2024
What you'll learn
- Master a seven-step problem-solving process, from key considerations to practical applications, to improve decision-making and leadership skills.
- Explore the stages of a typical change cycle and learn practical approaches for effectively leading and managing change within your organisation.
- Understand how to manage workplace conflict and leverage it as an opportunity for growth and innovation, turning tug-of-war scenarios into teamwork.
Course Description
This course provides strategies for transforming challenges into opportunities. To prevent escalation, promote employee well-being, and foster a safe workplace where employees feel protected and appreciated, we introduce a framework for leveraging problem-solving and decision-making to drive open communication and constructive resolution.
