Manage customer returns in Dynamics 365 Business Central
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Manage customer returns in Dynamics 365 Business Central

Learn how Business Central handles sales returns.

Microsoft Learn
Updated May 26, 2024

What you'll learn

  • Understand how return orders can be used to enter return-related tasks
  • Enter replacement items in a sales return order
  • Charge restock fees to customers
  • Return defective items to vendors
  • Post sales return documents and review posted entries
Course Description

Do you need to learn how Business Central handles sales returns? Learn how to enter return agreements and process and post return documents. You will also learn about return orders, and how to enter replacement items on a sales return order.