Manage customer returns in Dynamics 365 Business Central
Learn how Business Central handles sales returns.
Microsoft Learn
Updated Sep 18, 2024
What you'll learn
Understand how return orders can be used to enter return-related tasks
Enter replacement items in a sales return order
Charge restock fees to customers
Return defective items to vendors
Post sales return documents and review posted entries
Course Description
Do you need to learn how Business Central handles sales returns? Learn how to enter return agreements and process and post return documents. You will also learn about return orders, and how to enter replacement items on a sales return order.