course
Maintaining Positive Relationships and Managing Conflict
Interaction Training
Updated Jun 30, 2025
What you'll learn
- Explore communication scenarios and extract lessons from everyday interactions to improve collaboration and recognise the characteristics of positive workplace relationships.
- Understand the significance of diversity considerations in maintaining positive relationships and managing conflicts effectively.
- Develop skills in conflict management, including collaborative conflict resolution processes and adherence to workplace standards and practices.
Course Description
This course explores positive values and practices that foster harmonious and positive working environments. Recognising positive relationship characteristics, applying collaborative conflict resolution processes, and adhering to workplace standards and practices will equip you to foster positivity and navigate conflicts with confidence - both at work and in your personal life.
