Listening Actively - Cutting Edge Communication Comedy Series

(Updated Feb 2025)
Active listening is an essential skill that we must all master. In this course an entertaining dramatized case study from the Cutting Edge team demonstrates the issues and how to develop those skills. Carol tells Marcus he is not listening to her, so after agreeing to listen, Marcus is inspired to run a listening session with the team. Listening skills are lacking. Carol offers some facts about listening and communication, and they attempt to explore empathic listening skills.

Key Learning Points
Too many people are so busy talking. They have forgotten the art of listening.

• Don’t talk over the top of someone
  INSTEAD: Listen and show interest
• Don’t tune out
  INSTEAD: Acknowledge key points
• Don’t force a person to listen
  INSTEAD: Agree to listen to each other
• Don’t ignore body language
  INSTEAD: Read reactions and show empathy

Comedy makes learning fun

This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.

Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.

Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.