John Parker and  Daniel Stewart

Course Overview

The LEAD NOW! mini-video library offers immediate help in everyday leadership situations. Containing hundreds of effective tips and tools organized into 21 common leadership competencies/dimensions, it's the perfect tool to develop your leadership skills.

Introduction and Dimension Survey

Customer Focus is delivering your product or service in such a way that you fulfill the needs, wants, and values of your customer better than anyone else. Your internal and external customers are at the core of your organization and central in all strategic organizational decisions.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Customer Focus

Effective Communication is clearly expressing targeted messages, at the right time, using the right media, and the right venues. It requires follow-through and feedback to ensure understanding and alignment. The biggest hurdle to effective communication is the assumption that it has taken place.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Effective Communication

Presentation Skill sare the ability to communicate prepared or impromptu ideas to large or small audiences -- and connecting with individuals or groups to drive desired outcomes. Presenting in front of an audience of your peers and associates is an opportunity to let others know of your talents, thinking, potential, and the force of your personality.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Presentation Skills

Course OverviewStrategic Thinking moves beyond the day-to-day planning process. As a leader, you must analyze opportunities, problems, and challenges from a big-picture perspective. Anticipate and plan for any and all variables. Focus tactics and team energies on key actions that will maximize and sustain your organization’s position in the marketplace. This is the essence of strategic leadershipThis video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Strategic Thinking

Decision Makingis important skill in any organization. Being an effective leader requires understanding why a decision needs to be made, as well as how to define, analyze and implement it. Equally important is communicating it to those who will be affected. The buy-in and impact of your decision will determine its effectiveness.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Decision Making

Delegating requires a conscious choice to give up some of your own workload. It demands effective communication of the objective and providing resources, accountability, and assurance that you will support but not take over the task. This demonstrates trust in your people and allows you to develop them professionally -- while freeing you to execute higher priority items on your own list.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Delegating

Dependability means meeting deadlines and following through on promises. Would your boss, co-workers and customers say that you do? Do you meet or exceed expectations? Leaders regarded as dependable have reputations for being reliable and consistently delivering on their promises.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Dependability

Focusing on Results is concentrating on the desired outcome with precision and conviction. This requires clear understanding of objectives, managing risk, setting and tracking milestones, developing key performance metrics, leveraging resources, and removing obstacles.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Focusing on Results

Personal Integrityis exhibiting principled leadership and sound business ethics. It is following through on what you say you will do, being authentic, being true to your values, and honoring the goodness in others. As a leader, your single most important attribute is to be trusted.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Personal Integrity

Problem Solvingis defining and analyzing a problem to deliver a high quality solution with appropriate buy-in. It is breaking down difficult or undefined issues into manageable steps, and using a systematic approach including analysis, brainstorming, decision-making, and effective implementation of the solution.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Problem Solving

Coachingis guiding and challenging an individual to achieve improved performance through self-discovery, feedback, encouragement, and skill development. Coaching helps build a person’s strengths and identifies ways to manage personal opportunities.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Coaching

Ego Management is important when leading a team. People need a strong ego to handle life’s challenges. The key is to manage your ego so it doesn’t manage you! A healthy ego balances humility and modesty with strong inner conviction and determination. Truly successful leaders share the spotlight. They lead the applause for their people. They’re more focused on getting the job done than who gets the credit.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Ego Management

Listening is understanding the intended message while being aware of the attitudes and feelings of others. It sends an undeniable message that you care about people, their ideas, and their contributions. Listening is an essential part of communication that is crucial for effective leadership.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Listening

Personal Development is the ongoing pursuit to improve your abilities and knowledge. It is cultivating a strong personal network, keeping up-to-date on trends -- and applying your new insights and skills to current and new situations. The first step is self-awareness -- recognizing your talents, passions, and counterproductive behaviors.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Personal Development

Team Building is essential for any organization. It helps drive performance and results. An effective leader needs to be aware of the team members’ needs and acknowledge their strengths and contributions. You can amplify the synergy of your team through clear, two-way communication.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Team Building

Time Managementis the ability to plan and control how you spend the hours in your day to accomplish goals. You can modify your daily behaviors to dramatically improve your use of time and generate better results for yourself, your organization, and your home life.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Time Management

Valuing Others is about identifying the potential within other people, and letting them know their capabilities, experience, and contributions are important. This is achieved by understanding the needs and concerns of others and acting with corresponding respect and care.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Valuing Others

Change Management is communicating a compelling vision, leading, and sustaining changes within an organization. Effective change leaders know how to optimize the change planning process, test reactions to proposed changes, be active and visible during a change effort, celebrate successes along the way, and communicate the outcomes to all stakeholders.This video forms part of the course Lead Now!Target AudienceLeaders, Managers, Supervisors

Change Management

Innovation is important for the lifeblood of any organization. Ideas may come from unexpected sources, so be alert for them. Encourage creative thinking in the team and organization. This will add a sense of fun to the workday. Create a positive atmosphere that supports the value of good ideas. The future demands an environment of innovation.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Innovation

To Inspire Commitment, a leader must leverage the motivating factors that drive individual and team performance. You can inspire your team through your demonstrated willingness to exceed expectations, and be true to your organization, team, and values. As a leader, it is your responsibility to create an atmosphere that earns the hearts, minds and engagement of your people. This involves a constant flow of communication that helps others feel connected to the organization’s purpose, mission and values.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

Inspiring Commitment

Organizational Savvy is knowing how to get things done within the organization. This requires knowledge of the formal and informal channels, the cultural dynamics, and politically sensitive topics. It is all about how you work in and around the organization. Connections you build with your boss, peers, direct reports and other influencers, and your ability to leverage them, in ethical ways, are keys to succeeding in any organization.This video forms part of the course Lead Now! Target AudienceLeaders, Managers, Supervisors

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