Kotter's 8-Step Change Model was created by Harvard University Professor, John Kotter. He perceived the change process as having 8 essential steps.
The 8 Essential Steps in this model are:Accreditation
0.25 hours, Continuing Education Units (CEU) from the Society for Human Resource Management (SHRM)
0.25 hours, Continuing Education Units (CEU) from the HR Certificate Institute (HRCI)