Introduction to Microsoft Business Applications
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Introduction to Microsoft Business Applications

Learn how Microsoft Business Applications helps companies unleash their potential.

Microsoft Learn
Updated Jun 15, 2024

What you'll learn

  • Articulate the strategic value of Microsoft Business Applications.
  • Explain the evolution of core business functions that are traditionally managed by Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).
  • Identify the benefits of integrated Dynamics 365 business applications.
  • Describe how Dynamics 365 can be extended and customized with Power Platform.
  • Discuss the artificial intelligence and mixed reality out-of-the-box capabilities built into Dynamics 365.
Course Description

Microsoft Business Applications helps companies unleash their potential by breaking down data silos to connect customers, products, people, and operations.