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Implement goal management in Dynamics 365 Sales and Customer Service
Learn to apply goal management to track your individual parent and child goals.
Microsoft Learn
Updated Sep 16, 2024
What you'll learn
Overview of goals
Defining individual goals
Parent and child goals
Exercise - Measuring customer success using goals
Define goal metrics.
Configure individual goals based on goal metrics.
Course Description
Learn how to create goals for Microsoft Dynamics 365 Sales and Customer Service.
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