Learn how to identify customers when processing transactions to prevent identity theft and other types of fraud.
Bankers Academy
Updated Jun 30, 2025
What you'll learn
Appropriately and thoroughly identify customers.
Examine signatures and utilize signature cards.
Differentiate between primary and secondary forms of identification.
Course Description
This course will include information on identifying customers when processing transactions. This course will also emphasize the importance of protecting the institution and its assets by preventing identity theft and other types of fraud.