How to Tell Someone You Forgot Their Name
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How to Tell Someone You Forgot Their Name

BizLibrary
Updated Jun 25, 2024
Course DescriptionWelcome to the "How To" series, which provides quick and easy tips on how to handle a variety of common work situations. This video lesson, "How to Tell Someone You Forgot Their Name," uses dialogue to illustrate the most tactful way to deal with one of those workday nightmares: forgetting someone’s name. By the end of the lesson, learners will understand that they shouldn’t avoid it or fake it when they forget someone’s name. Instead, they should start a conversation, ask questions, and check for a nametag or -- if there is no nametag -- show that they remember the person, admit they forgot the name, and get the conversation moving again.