How To Handle Difficult People
course

How To Handle Difficult People

This course teaches you a method for effectively dealing with difficult individuals as a manager

Skillshub
Updated Jun 13, 2024

What you'll learn

  • How to use the STOP model to deal with difficult people professionally and mindfully
Course Description

If you are a manager, you will have to deal with difficult people from time to time. This course will show you a model you can use to handle difficult people without overreacting or taking it personally.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.