Handling Appraisals – Skills for Managers (Interactive)

(Updated Dec 2024)

Handling Appraisals – Skills for Managers is part of the Cutting Edge Communication Comedy Series. Short, sharp and funny with a team of characters and key skills for dealing with appraisals, especially when they are challenging.

In the case study video, Handling Tricky Appraisals, Carol expects to be showered in praise at her forthcoming appraisal with Marcus, but is shocked to find Serena, the VP, will be sitting in. When they question Carol’s extremely high self-assessment, she becomes defensive and angry, especially when Marcus announces no bonus and a pay cut.

• Learning points:
• Don't cause surprises at the appraisal INSTEAD: Prepare the person for what to expect
  
• Don't be vague about improvement INSTEAD: Discuss specific ways to improve
  
• Don't disregard employment contracts INSTEAD: Reward achievements as agreed
  
• Don't allow conflict to escalate INSTEAD: Remain calm and focus on goals
  

Target Audience

All staff, Personal use, Managers, Executives

Comedy makes learning fun

This interactive course is part of the popular Cutting Edge Communication Comedy Series created by Psychologist Eve Ash and comedienne Erin Brown starring Emmy-award winning Kim Estes. This powerful training series follows several characters as they battle challenges, negotiate conflicts and learn from mistakes about professionalism, leadership, communication and safety. This Australian produced series was filmed on location in Los Angeles.