course
Handling Dangerous Workplace Situations
180 Skills
Updated Jul 27, 2024
What you'll learn
- Identify workplaces at a greater risk of violence
- Describe what you can do to help prevent workplace violence
- List common triggers of workplace violence
- Explain the warning signs of workplace violence
- Describe how to calmly and effectively defuse dangerous situations
Course Description
Any business that provides customer service or exchanges money with the public is at an increased risk of workplace violence. In this module, you’ll learn how to identify the warning signs of possible workplace violence. You’ll also discover the actions you can take to help defuse dangerous situations and keep your workplace safe.
