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Get started with Dynamics 365 Customer Service
Understand that customer service is a key aspect of any customer relationship management strategy.
Microsoft Learn
Updated Jan 05, 2026
What you'll learn
- Learn about the pieces of Dynamics 365 for Customer Service
- Learn how to optimize Dynamics 365 for Customer Service to improve your customer relations
Course Description
Customer service is a key aspect of any customer relationship management strategy. Microsoft Dynamics 365 Customer Service has many features that organizations can use to manage the services they provide to customers.
