Get started with Dynamics 365 Customer Service
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Get started with Dynamics 365 Customer Service

Understand that customer service is a key aspect of any customer relationship management strategy.

Microsoft Learn
Updated Jul 19, 2024

What you'll learn

  • Learn about the pieces of Dynamics 365 for Customer Service
  • Learn how to optimize Dynamics 365 for Customer Service to improve your customer relations
Course Description

Customer service is a key aspect of any customer relationship management strategy. Microsoft Dynamics 365 Customer Service has many features that organizations can use to manage the services they provide to customers.