Front of the House: 02. Greeting and Seating Guests
interactive

Front of the House: 02. Greeting and Seating Guests

ej4
Updated Jun 13, 2024
Course Description

There's no denying the power of the first impression. It's the perception that forms within seconds. First impressions are quick to form and tough to change. This is why the role of the host in a restaurant is so important. As the first person the guest encounters during their visit, the host is tasked with making sure their first impression is a good one. In this course, we'll look at the process for welcoming guests to a restaurant. Then, we'll share some tips for exceeding expectations.