Follow-Through: Upselling Opportunities
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Follow-Through: Upselling Opportunities

Chart Learning Solutions
Updated Jul 20, 2024

What you'll learn

  • The importance of follow-through
  • How to initiate and work up-selling opportunities
  • How to establish an automated follow-up system
Course Description

By establishing best practice around post-sale follow through, you can expect greater customer retention, satisfaction and upsell. Follow-through with customers after the sale ensures that all the work you did up front not only sticks but produces additional sales. In this lesson, you will learn how and when you can upsell and how to harvest rather than hunt to sell more in less time.