Fair Trading NZ - Misleading and deceptive conduct
Module 2 of the course "Fair Trading NZ".
What you'll learn
- Recognise misleading and deceptive conduct and false and misleading advertising
- Identify conduct that amounts to a false and/or unsubstantiated representation
- Describe the potential consequences of misleading and deceptive conduct
- Explain the prohibition against the unfair practices of pyramid schemes, referral selling and harassment
- Outline the rule against bait advertising
The Fair Trading Act affects every facet of your business and at all levels – from the sales and marketing teams to suppliers and manufacturers. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws. The Fair Trading Act is intended to regulate trade practices and the disclosure of business information in the market. It is based on the premise that goods and services must be traded on their true merits and that customers are entitled to be properly informed.
Our Fair Trading course identifies the common areas where organisations and individuals go wrong. The course is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching these laws – all explained in plain English and easy terms.
Who is this training for?
Anyone who is involved in business transactions or direct communications with customers, suppliers and the general public needs some understanding of trade practices law. The
same rules apply to front-line staff and senior executives.
